Support Center

support Support Center

You won’t find any call centers at AWS. You have your own professional Payroll, Tax, Workforce Time Management, and Human Resource Customer Service Representatives who are dedicated to responding to your needs. You can rest assured that we have never outsourced your Customer Service to another country.

The AWS Support Center contains forms that may be helpful in processing your payroll with us. Some documents may be filled in online then faxed or emailed. You will need Adobe® Acrobat® Reader® to view, complete, and print the forms.

New Hires

These forms can help you with onboarding your new hires, or to change selections for existing employees.

Employee Direct Deposit Authorization Form
Employee Master Setup Form

Authorizations

This tab contains forms that may be helpful in processing your payroll with us. Some documents may be filled in online then faxed or emailed.

Agency Account Closure Request Form
Client Authorization for Amendment
Client Authorization for SSN Correction
Change Notification: Employer Tax ID Number Form
Deduction Authorization Agreement
Laser Check Signature Form
Local Authorization Form
Required Information for New Accounts
State Authorization Form
Taxbrowser Enrollment Form
UBOC-Common Account Stop Payment Instructions

Agency Links

These links should help you get to the State and Federal agency information that you need to stay in compliance.

DE-1: CA EDD Employer Registration
I-9: USCIS Employment Eligibility Verification
SS-4: IRS Application for Employer Identification Number
W-4: IRS Employee Withholding Allowance Certificate